Designed for modern brew bars and serious home setups, the Acaia Umbra Duo Coffee Scales are precision brewing scales built to streamline espresso and manual coffee workflows. With a larger weighing platform and industrial-grade sensors, they allow baristas to measure doses, monitor extraction and maintain consistent brewing results across different coffee styles.
Unlike traditional coffee scales, the Umbra Duo uses a display-free design that connects to the Acaia app or compatible Acaia scales. This allows weight and brewing data to appear on paired devices while keeping the scale itself minimal and easy to clean, helping simplify busy coffee preparation workflows.
The expanded platform makes the Umbra Duo particularly useful for portafilter dosing, larger brewers or multi-cup preparations. Combined with high-precision weighing technology and real-time connectivity, it helps maintain accurate brewing ratios and consistent extraction when preparing espresso or filter coffee.
Important Note: An Acaia scale is required for this product to function.
Acaia Umbra Duo Coffee Scales Features
Display-Free Brewing Design – Removes the built-in display and sends brewing data to connected devices for a cleaner workflow.
Expanded Weighing Platform – Larger weighing surface accommodates portafilters, brewing gear and multi-cup preparations.
Ultra-Precise Weighing Technology – Measures coffee and water with high repeatability to maintain accurate brew ratios.
Magic Relay Connectivity – Shares real-time weight data between compatible Acaia scales and connected devices.
App-Connected Brewing Control – Bluetooth connectivity integrates with the Acaia Brewmaster app for advanced brewing workflows.
Durable Aluminium Construction – Aluminium top and polycarbonate base provide strength and stability for daily brewing use.
HectorFamily offers delivery within Australia. All delivery prices below are in Australian dollars and apply per order with the same rate for large items, including coffee machines, grinders and accessories.
Delivery options
| Service |
Price per order |
| Standard delivery |
A$4.95 |
| Express delivery |
A$8.95 |
| Free standard delivery |
A$0 on product totals of A$150 or more after discounts, excluding delivery |
Select your preferred available service at checkout. Delivery charges are shown before you place your order. These are store delivery charges, not a live quote from a named carrier.
Coverage
Delivery is available to Australian addresses. International delivery and local collection are not offered at checkout. Use a street address for coffee machines and bulky equipment. Contact us before ordering to a PO box, parcel locker or an address with access restrictions so suitability can be checked.
Dispatch and delivery estimates
Allow 1–3 business days for order processing. After dispatch, allow approximately 3–10 business days for standard delivery or 1–5 business days for express delivery. Express delivery does not reduce processing time. Regional and remote locations may take longer. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.
If an order cannot be supplied or delivered as described, we will contact you to agree an alternative or cancellation and refund. We will not impose an additional delivery charge without your agreement.
Delivery enquiries
For address corrections, delays, damage or missing deliveries, call +61 480 811 861 and quote your order reference. Contact us promptly if the parcel appears damaged and keep the packaging where practical. Any request for photographs or packaging does not limit your consumer rights.
Returns
Outbound delivery options are separate from returns. Please read Returns & refunds and contact us before sending goods to the store address.
Store details
- Store name
- HectorFamily
- Legal entity
- TO BE CONFIRMED
- ABN
- 19 260 124 752
- Support hours
- TO BE CONFIRMED
- Address
- 4-12 Zal Street
Melton, VIC 3337
Australia
View Delivery Information
A clear route for a change of plan or a product problem.
Change-of-mind returns
You may request a change-of-mind return within 30 calendar days of delivery. Contact us before sending anything back. The item must be unused, complete and in its original packaging, with accessories and instructions. You pay the return postage for a change-of-mind return. The original delivery charge is not refunded in this case. We do not charge a separate restocking fee.
Used equipment and opened consumables are not eligible for a change-of-mind return. This restriction does not apply to a claim about faulty, incorrect or misdescribed goods.
Faulty or incorrect goods
Contact us with the order reference and a description of the issue. Consumer guarantees apply independently of our 30-day change-of-mind policy or a manufacturer’s warranty. The appropriate remedy depends on the problem and your rights under Australian Consumer Law.
How to arrange a return
- Call +61 480 811 861 and explain whether the request is a change of mind or a product problem.
- We will provide the return instructions and confirm the receiving address. Do not send goods to the contact address without arranging the return.
- Pack the item securely. Keep your postage receipt and tracking reference.
- After receipt, we assess the item and explain the outcome. If more information is needed, we will contact you.
Return delivery costs
For a confirmed fault, we cover reasonable return costs. For large or difficult-to-return goods, contact us so collection or another suitable arrangement can be discussed. Keep reasonable postage receipts. You do not have to pay a restocking fee for a valid consumer-guarantee remedy.
Refund timing
Once a refund is agreed, we aim to issue it within 7 business days to the original payment method. Bank processing may take additional time. We will not require you to accept store credit instead of a refund where you are entitled to a refund.
Cancellations and delivery issues
Contact us promptly if you need to change or cancel an order. See Order help for the process and Shipping & delivery for delays or damage in transit.
The confirmed return destination will be supplied when a return is arranged. This page does not establish the contact address as a staffed returns depot.
View Returns & Refunds
A machine to make your own.
Freshly ground. Every morning.
Small tools. Better mornings.
