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THE HECTORFAMILY COLLECTION
Breville Dual Boiler Coffee Machine – Stainless Steel
Breville Dual Boiler Coffee Machine – Sea Salt
Breville Dual Boiler Coffee Machine
Breville Dual Boiler Coffee Machine
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BrevilleTHE HECTORFAMILY COLLECTION

Breville Dual Boiler Coffee Machine

$1,399.00 AUD

Take control of espresso with separate brew and steam boilers, PID temperature control and a 58 mm portafilter. Extract coffee and texture milk at the same time.

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SKU: BREVILLE-BES920 Categories: , Brand:

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A closer look.

The Breville Dual Boiler gives you separate control over espresso extraction and milk texturing. Its stainless steel brew and steam boilers work alongside a heated group head, allowing you to pull a shot while using the steam wand.

Control your extraction

PID temperature control manages the brew temperature, while low-pressure pre-infusion wets the ground coffee before extraction at 9 bar. The 58 mm stainless steel portafilter accommodates a 22 g dose, with single-wall and dual-wall filter baskets included. Choose a single or double shot, adjust the pour, or use manual control to finish your espresso.

Build your daily coffee routine

  • LCD display, shot clock and pressure gauge help you follow each extraction.
  • Programmable temperature lets you adjust the brewing setup.
  • A manual steam wand with a three-hole tip gives you control over milk texture.
  • A dedicated hot-water outlet serves long blacks or warms your cups.
  • The removable water tank and integrated descaler outlet make routine care more accessible.

Prepare freshly ground coffee separately, then use the machine's shot and steam controls to refine your preferred recipe.

Brand
Breville
Model
BES920
Machine type
Manual espresso machine
Heating system
Separate stainless steel brew and steam boilers; heated group head
Temperature control
PID; programmable brewing temperature
Portafilter diameter
58 mm
Coffee dose
22 g
Pump pressure
15 bar
Extraction pressure
9 bar
Milk texturing
Manual steam wand with three-hole tip
Shot control
Single, double and manual
Display
LCD with shot clock and pressure gauge
Hot-water outlet
Dedicated outlet
Available Colour
Stainless Steel, Sea Salt
  • 58 mm stainless steel portafilter
  • Single-wall filter baskets
  • Dual-wall filter baskets

HectorFamily offers delivery within Australia. All delivery prices below are in Australian dollars and apply per order with the same rate for large items, including coffee machines, grinders and accessories.

Delivery options

Service Price per order
Standard delivery A$4.95
Express delivery A$8.95
Free standard delivery A$0 on product totals of A$150 or more after discounts, excluding delivery

Select your preferred available service at checkout. Delivery charges are shown before you place your order. These are store delivery charges, not a live quote from a named carrier.

Coverage

Delivery is available to Australian addresses. International delivery and local collection are not offered at checkout. Use a street address for coffee machines and bulky equipment. Contact us before ordering to a PO box, parcel locker or an address with access restrictions so suitability can be checked.

Dispatch and delivery estimates

Allow 1–3 business days for order processing. After dispatch, allow approximately 3–10 business days for standard delivery or 1–5 business days for express delivery. Express delivery does not reduce processing time. Regional and remote locations may take longer. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.

If an order cannot be supplied or delivered as described, we will contact you to agree an alternative or cancellation and refund. We will not impose an additional delivery charge without your agreement.

Delivery enquiries

For address corrections, delays, damage or missing deliveries, call +61 480 811 861 and quote your order reference. Contact us promptly if the parcel appears damaged and keep the packaging where practical. Any request for photographs or packaging does not limit your consumer rights.

Returns

Outbound delivery options are separate from returns. Please read Returns & refunds and contact us before sending goods to the store address.

Store details

Store name
HectorFamily
Legal entity
TO BE CONFIRMED
ABN
19 260 124 752
Support hours
TO BE CONFIRMED
Address
4-12 Zal Street
Melton, VIC 3337
Australia

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A clear route for a change of plan or a product problem.

Change-of-mind returns

You may request a change-of-mind return within 30 calendar days of delivery. Contact us before sending anything back. The item must be unused, complete and in its original packaging, with accessories and instructions. You pay the return postage for a change-of-mind return. The original delivery charge is not refunded in this case. We do not charge a separate restocking fee.

Used equipment and opened consumables are not eligible for a change-of-mind return. This restriction does not apply to a claim about faulty, incorrect or misdescribed goods.

Faulty or incorrect goods

Contact us with the order reference and a description of the issue. Consumer guarantees apply independently of our 30-day change-of-mind policy or a manufacturer’s warranty. The appropriate remedy depends on the problem and your rights under Australian Consumer Law.

How to arrange a return

  1. Call +61 480 811 861 and explain whether the request is a change of mind or a product problem.
  2. We will provide the return instructions and confirm the receiving address. Do not send goods to the contact address without arranging the return.
  3. Pack the item securely. Keep your postage receipt and tracking reference.
  4. After receipt, we assess the item and explain the outcome. If more information is needed, we will contact you.

Return delivery costs

For a confirmed fault, we cover reasonable return costs. For large or difficult-to-return goods, contact us so collection or another suitable arrangement can be discussed. Keep reasonable postage receipts. You do not have to pay a restocking fee for a valid consumer-guarantee remedy.

Refund timing

Once a refund is agreed, we aim to issue it within 7 business days to the original payment method. Bank processing may take additional time. We will not require you to accept store credit instead of a refund where you are entitled to a refund.

Cancellations and delivery issues

Contact us promptly if you need to change or cancel an order. See Order help for the process and Shipping & delivery for delays or damage in transit.

The confirmed return destination will be supplied when a return is arranged. This page does not establish the contact address as a staffed returns depot.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Returns & Refunds

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Current payment availability

Online payments are not currently available.

No payment method is enabled. Please contact us for information; do not treat an item in your bag as a completed purchase.

Currency and order totals

All store prices are in AUD. Your bag shows the product total. At checkout, select your delivery option and review any discount and the complete order total before submitting an order.

Delivery charges

Standard delivery is A$4.95. Express delivery is A$8.95. Standard delivery is free for product totals of A$150 or more after discounts, excluding delivery. See Shipping & delivery.

Payment safety

Do not provide card numbers, security codes or passwords by phone or in order notes. Use only payment options presented by this website’s checkout. Payment logos identify payment services; they do not confirm availability. Only methods shown at checkout can be used for an order.

Unclear or unsuccessful payments

If a payment attempt appears unsuccessful, check whether you received an order reference before trying again. Contact us if the result is unclear. An item in your bag does not by itself mean an order has been accepted.

Refunds

Refunds follow the returns policy. Any active payment provider’s processing time may be additional to the time needed to approve and issue a refund.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Payment Options

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