A machine to make your own.
Freshly ground. Every morning.
Small tools. Better mornings.
THE DETAILS THAT MATTER
Contact HectorFamily
HectorFamily · Australia Updated 16 September 2026
Let’s get you to the right information.
Have the model name, your brew method and the available space ready.
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Delivery questionCheck delivery options and estimates, then contact us with your order reference.
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Product problemTell us what happened and which product is affected.
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Call us
Have your product model or order reference ready. We will contact you within 24 hours.
Store address
4-12 Zal StreetMelton, VIC 3337
Australia
Visits, collection and return drop-offs are by prior arrangement only. Contact us before travelling or posting a parcel.
For an order enquiry
- Your order reference, if available.
- The product name and selected model or colour.
- A brief explanation of the question or issue.
Do not send passwords or full payment-card details. Email support@hectorfamily.com for written enquiries. You can also use the contact form below.
Send us a message
We will contact you within 24 hours.
Business details
- Store name
- HectorFamily
- Legal entity
- TO BE CONFIRMED
- ABN
- 19 260 124 752
- Phone
- +61 480 811 861
- Support hours
- TO BE CONFIRMED
- Address
- 4-12 Zal Street
Melton, VIC 3337
Australia
A question we have not answered?
Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.