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ProfitecTHE HECTORFAMILY COLLECTION

Profitec Pro 400 Coffee Machine

Price range: $3,199.00 through $3,299.00 AUD

Thoughtfully designed not only for aesthetics but for performance, the Profitec Pro 400 is a beautiful heat exchanger coffee machine that any home barista would be happy to have. Featuring…

Same shipping rate, even for large items

Standard delivery $4.95Express delivery $8.95

Free standard delivery on orders $150.00+ after discounts. Delivery details
In stock
SKU: AB-7722998333639 Categories: , Brand:

GET TO KNOW YOUR NEXT FAVOURITE

A closer look.

Thoughtfully designed not only for aesthetics but for performance, the Profitec Pro 400 is a beautiful heat exchanger coffee machine that any home barista would be happy to have. Featuring a classic E61 grouphead, pressure and temperature adjustment, and auto preinfusion, this compact coffee machine covers the bases well, making it a great investment for anyone who wants to get serious about making coffee at home.

Premium build

From top to bottom, the Profitec Pro 400 is built like a tank. No flimsy cup rails here! Its knobs, switches, and lever are snappy and always easy to operate. At just 228mm wide, this is a slim machine that you won’t find too hard to fit into any kitchen.

Design-wise, it goes beyond being just another chrome machine with its brushed metal casing, gorgeous branding at the back, and the shiny mirror finish on the front. The Profitec Pro 400 also comes with interchangeable discs for the steam and hot water knobs if you enjoy a pop of colour.

Pro Brewing Controls

The Profitec Pro 400 gives the barista extensive settings to play with without being too fussy. For starters, there’s temperature adjustment via a three-way switch at the bottom of the machine to drive your brewing temperature up or to bring more power to the steamer. Then on top of the machine, you’ll also find an expansion valve for adjusting brewing pressure, accessible without prying any of the panels off.

Finally, the Profitec Pro 400 is automated where it matters: preinfusion. The machine automatically does a 5-second 4-pressure preinfusion before hitting the full brewing pressure. Other features you’ll love about the Profitec Pro 400: a top-loading 2.8L water tank that’s easy to refill, a removable cup tray for easy cleaning, and blind basket storage beneath the cup tray for the ultimate organization.

Profitec Pro 400 Coffee Machine Features

E61 grouphead - A classic grouphead to step up your espresso game.

Premium build - Solidly built and beautifully designed for a premium look at feel.

Interchangeable discs - Comes with a set of colourful discs for the hot water and steam valves to switch up your coffee machine’s look.

Temperature adjustment - A three-way switch at the bottom lets you adjust the boiler temperature in 3 preset modes for the best match for your coffee or brewing technique.

Pressure adjustment - An easily accessible expansion valve on top of the machine allows for adjusting brewing pressure.

Automatic preinfusion - Automatically gives your coffee a 5-second low-pressure soak before the actual extraction.

Antiburn steam wand - Cool-touch steam wand and hot water valve for long drinks and milk prep.

Nook for blind filter - Never lose your stuff again -- the blind filter can be stored away under the cup tray.

Boiler Capacity
1.6L Stainless Steel
Water Reservoir
2.8L
Tank or Plumbed
Tanked Only
Pump
Vibratory
Adjustable Pressure
Yes - OPV
Portafilter
58mm
Group
E61 58mm Chromed Brass
PID
Yes. 3 PID-controlled boiler temperatures selectable.
Displays
Dual Manometer - Boiler and Brew Pressure
Pre-Infusion
Yes - Automatic
Power
230 V/1200 W/AU Plug
Dimensions (mm)
(W) 228mm x (D) 448mm x (H) 372 mm without portafilter (W) 228mm x (D) 558mm x (H) 381mm with filter holder
Weight
18.5kg
Available Colour
Stainless Steel, Black
Brand
Profitec
  • 1 x Profitec Pro 400 Coffee Machine
  • 1 x Double Spout Portafilter
  • 1 x Single Spout Portafilter
  • 1 x Single Filter Basket
  • 1 x Double Filter Basket
  • 1 x Blind Filter Basket
  • 1 x Tamper
  • 6 x Colour disclets
  • 1 x Cleaning Brush

HectorFamily offers delivery within Australia. All delivery prices below are in Australian dollars and apply per order with the same rate for large items, including coffee machines, grinders and accessories.

Delivery options

Service Price per order
Standard delivery A$4.95
Express delivery A$8.95
Free standard delivery A$0 on product totals of A$150 or more after discounts, excluding delivery

Select your preferred available service at checkout. Delivery charges are shown before you place your order. These are store delivery charges, not a live quote from a named carrier.

Coverage

Delivery is available to Australian addresses. International delivery and local collection are not offered at checkout. Use a street address for coffee machines and bulky equipment. Contact us before ordering to a PO box, parcel locker or an address with access restrictions so suitability can be checked.

Dispatch and delivery estimates

Allow 1–3 business days for order processing. After dispatch, allow approximately 3–10 business days for standard delivery or 1–5 business days for express delivery. Express delivery does not reduce processing time. Regional and remote locations may take longer. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.

If an order cannot be supplied or delivered as described, we will contact you to agree an alternative or cancellation and refund. We will not impose an additional delivery charge without your agreement.

Delivery enquiries

For address corrections, delays, damage or missing deliveries, call +61 480 811 861 and quote your order reference. Contact us promptly if the parcel appears damaged and keep the packaging where practical. Any request for photographs or packaging does not limit your consumer rights.

Returns

Outbound delivery options are separate from returns. Please read Returns & refunds and contact us before sending goods to the store address.

Store details

Store name
HectorFamily
Legal entity
TO BE CONFIRMED
ABN
19 260 124 752
Support hours
TO BE CONFIRMED
Address
4-12 Zal Street
Melton, VIC 3337
Australia

View Delivery Information

A clear route for a change of plan or a product problem.

Change-of-mind returns

You may request a change-of-mind return within 30 calendar days of delivery. Contact us before sending anything back. The item must be unused, complete and in its original packaging, with accessories and instructions. You pay the return postage for a change-of-mind return. The original delivery charge is not refunded in this case. We do not charge a separate restocking fee.

Used equipment and opened consumables are not eligible for a change-of-mind return. This restriction does not apply to a claim about faulty, incorrect or misdescribed goods.

Faulty or incorrect goods

Contact us with the order reference and a description of the issue. Consumer guarantees apply independently of our 30-day change-of-mind policy or a manufacturer’s warranty. The appropriate remedy depends on the problem and your rights under Australian Consumer Law.

How to arrange a return

  1. Call +61 480 811 861 and explain whether the request is a change of mind or a product problem.
  2. We will provide the return instructions and confirm the receiving address. Do not send goods to the contact address without arranging the return.
  3. Pack the item securely. Keep your postage receipt and tracking reference.
  4. After receipt, we assess the item and explain the outcome. If more information is needed, we will contact you.

Return delivery costs

For a confirmed fault, we cover reasonable return costs. For large or difficult-to-return goods, contact us so collection or another suitable arrangement can be discussed. Keep reasonable postage receipts. You do not have to pay a restocking fee for a valid consumer-guarantee remedy.

Refund timing

Once a refund is agreed, we aim to issue it within 7 business days to the original payment method. Bank processing may take additional time. We will not require you to accept store credit instead of a refund where you are entitled to a refund.

Cancellations and delivery issues

Contact us promptly if you need to change or cancel an order. See Order help for the process and Shipping & delivery for delays or damage in transit.

The confirmed return destination will be supplied when a return is arranged. This page does not establish the contact address as a staffed returns depot.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Returns & Refunds

Know the total before you pay.

Current payment availability

Online payments are not currently available.

No payment method is enabled. Please contact us for information; do not treat an item in your bag as a completed purchase.

Currency and order totals

All store prices are in AUD. Your bag shows the product total. At checkout, select your delivery option and review any discount and the complete order total before submitting an order.

Delivery charges

Standard delivery is A$4.95. Express delivery is A$8.95. Standard delivery is free for product totals of A$150 or more after discounts, excluding delivery. See Shipping & delivery.

Payment safety

Do not provide card numbers, security codes or passwords by phone or in order notes. Use only payment options presented by this website’s checkout. Payment logos identify payment services; they do not confirm availability. Only methods shown at checkout can be used for an order.

Unclear or unsuccessful payments

If a payment attempt appears unsuccessful, check whether you received an order reference before trying again. Contact us if the result is unclear. An item in your bag does not by itself mean an order has been accepted.

Refunds

Refunds follow the returns policy. Any active payment provider’s processing time may be additional to the time needed to approve and issue a refund.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Payment Options

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