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THE HECTORFAMILY COLLECTION
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
Ascaso Steel Duo PID Plus Coffee Machine
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AscasoTHE HECTORFAMILY COLLECTION

Ascaso Steel Duo PID Plus Coffee Machine

$3,599.00 AUD

Indulge in the art of espresso-making with the Ascaso Steel Duo PID Plus. Compact yet highly innovative, this coffee machine redefines espresso preparation with its advanced thermoblock system, promising a…

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SKU: AB-7945895805127 Categories: , Brand:

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A closer look.

Indulge in the art of espresso-making with the Ascaso Steel Duo PID Plus. Compact yet highly innovative, this coffee machine redefines espresso preparation with its advanced thermoblock system, promising a perfect shot in seconds. It also gives you full control over your parameters with its programmable dosing, adjustable preinfusion, and pressure adjustment through OPV. Wrapped in a sleek design of black, white, or polished steel with gorgeous olive wood accents to complement any home kitchen.

Dual Thermoblock

The Ascaso Steel Duo PID Plus’ powers come from its dual heating element system. With two thermoblocks - one for brewing and another for steaming - this espresso machine allows you to make that flat white fast. Compared with its previous iteration, this one is ready to brew in 90 seconds.

Pro Controls

Like any reliable coffee machine, the Ascaso Steel Duo PID Plus offers control where it matters. It has PID for accurate temperature control, adjustable preinfusion to help achieve an even extraction, and programmable volumetric dosing so you can enjoy consistent results. And the best part? The minimalist design of Steel Duo Plus makes the controls easy to navigate.

Sophisticated Form

Available in Black, White, and Polished Steel with beautiful olive wood accents, there is an Ascaso Steel Duo PID Plus for everyone. And its compact form makes it easy to fit into any space, too. Beyond beauty, this coffee machine was also designed for ease of use. Think responsive switches, accessible OPV, LED lighting, and a convenient side-loading water tank.

Ascaso Steel Duo PID Plus Coffee Machine Features

Dual Thermoblock - Two thermoblocks ensure rapid heating and increased steaming power, allowing for quick preparation of both espresso and steamed milk.

PID Temperature Control - Precision temperature control via PID technology ensures optimal brewing temperature stability.

Adjustable Preinfusion - Set your preinfusion time for even extractions and more flavourful coffees.

Programmable Dosing - Customise the volumetric dose for one and two shots of espresso and activate with the flick of a switch.

Shot Clock - The display automatically switches to shot clock function once extraction starts.

Cup Warmer - An active cup warmer keeps your cups toasty and ready to use.

LED Lights - Illuminates the extraction and steaming areas, making it easy to work at any hour.

Model
Steel Duo PID Plus
Materials
Stainless Steel, Aluminium, Brass, Olive Wood
Boiler
Dual Thermoblock Technology
Water Reservoir
2L
Tank or Plumbed
Tanked
Brew Group
58mm with Competition Shower Screen
Steam Arm
Olive Wood Joystick
Pump
Vibrational
Pump Pressure
20 Bar with External Adjustment
Group
58mm Brass
PID
Yes
Displays
Dual Manometer
Pre-Infusion
Yes
Power
230 Volt 50Hz – 10amp - 2100W - AU Plug
Dimensions
(H) 360mm x (W) 270mm x (D) 315mm
Weight
15kg
Color
Silver
Brand
Ascaso
  • 1 x Ascaso Steel Duo PID Plus Coffee Machine
  • 1 x Dual spouted portafilter
  • 1 x Bottomless portafilter
  • 2 x Steam nozzles (3-hole and 5-hole)
  • 5 x Baskets (7g, 14g, 18g, 21g and blind)
  • 1 x Stainless Steel Tamper

HectorFamily offers delivery within Australia. All delivery prices below are in Australian dollars and apply per order with the same rate for large items, including coffee machines, grinders and accessories.

Delivery options

Service Price per order
Standard delivery A$4.95
Express delivery A$8.95
Free standard delivery A$0 on product totals of A$150 or more after discounts, excluding delivery

Select your preferred available service at checkout. Delivery charges are shown before you place your order. These are store delivery charges, not a live quote from a named carrier.

Coverage

Delivery is available to Australian addresses. International delivery and local collection are not offered at checkout. Use a street address for coffee machines and bulky equipment. Contact us before ordering to a PO box, parcel locker or an address with access restrictions so suitability can be checked.

Dispatch and delivery estimates

Allow 1–3 business days for order processing. After dispatch, allow approximately 3–10 business days for standard delivery or 1–5 business days for express delivery. Express delivery does not reduce processing time. Regional and remote locations may take longer. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.

If an order cannot be supplied or delivered as described, we will contact you to agree an alternative or cancellation and refund. We will not impose an additional delivery charge without your agreement.

Delivery enquiries

For address corrections, delays, damage or missing deliveries, call +61 480 811 861 and quote your order reference. Contact us promptly if the parcel appears damaged and keep the packaging where practical. Any request for photographs or packaging does not limit your consumer rights.

Returns

Outbound delivery options are separate from returns. Please read Returns & refunds and contact us before sending goods to the store address.

Store details

Store name
HectorFamily
Legal entity
TO BE CONFIRMED
ABN
19 260 124 752
Support hours
TO BE CONFIRMED
Address
4-12 Zal Street
Melton, VIC 3337
Australia

View Delivery Information

A clear route for a change of plan or a product problem.

Change-of-mind returns

You may request a change-of-mind return within 30 calendar days of delivery. Contact us before sending anything back. The item must be unused, complete and in its original packaging, with accessories and instructions. You pay the return postage for a change-of-mind return. The original delivery charge is not refunded in this case. We do not charge a separate restocking fee.

Used equipment and opened consumables are not eligible for a change-of-mind return. This restriction does not apply to a claim about faulty, incorrect or misdescribed goods.

Faulty or incorrect goods

Contact us with the order reference and a description of the issue. Consumer guarantees apply independently of our 30-day change-of-mind policy or a manufacturer’s warranty. The appropriate remedy depends on the problem and your rights under Australian Consumer Law.

How to arrange a return

  1. Call +61 480 811 861 and explain whether the request is a change of mind or a product problem.
  2. We will provide the return instructions and confirm the receiving address. Do not send goods to the contact address without arranging the return.
  3. Pack the item securely. Keep your postage receipt and tracking reference.
  4. After receipt, we assess the item and explain the outcome. If more information is needed, we will contact you.

Return delivery costs

For a confirmed fault, we cover reasonable return costs. For large or difficult-to-return goods, contact us so collection or another suitable arrangement can be discussed. Keep reasonable postage receipts. You do not have to pay a restocking fee for a valid consumer-guarantee remedy.

Refund timing

Once a refund is agreed, we aim to issue it within 7 business days to the original payment method. Bank processing may take additional time. We will not require you to accept store credit instead of a refund where you are entitled to a refund.

Cancellations and delivery issues

Contact us promptly if you need to change or cancel an order. See Order help for the process and Shipping & delivery for delays or damage in transit.

The confirmed return destination will be supplied when a return is arranged. This page does not establish the contact address as a staffed returns depot.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Returns & Refunds

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Current payment availability

Online payments are not currently available.

No payment method is enabled. Please contact us for information; do not treat an item in your bag as a completed purchase.

Currency and order totals

All store prices are in AUD. Your bag shows the product total. At checkout, select your delivery option and review any discount and the complete order total before submitting an order.

Delivery charges

Standard delivery is A$4.95. Express delivery is A$8.95. Standard delivery is free for product totals of A$150 or more after discounts, excluding delivery. See Shipping & delivery.

Payment safety

Do not provide card numbers, security codes or passwords by phone or in order notes. Use only payment options presented by this website’s checkout. Payment logos identify payment services; they do not confirm availability. Only methods shown at checkout can be used for an order.

Unclear or unsuccessful payments

If a payment attempt appears unsuccessful, check whether you received an order reference before trying again. Contact us if the result is unclear. An item in your bag does not by itself mean an order has been accepted.

Refunds

Refunds follow the returns policy. Any active payment provider’s processing time may be additional to the time needed to approve and issue a refund.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Payment Options

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