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THE HECTORFAMILY COLLECTION
Moccamaster Thermoserve
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MoccamasterTHE HECTORFAMILY COLLECTION

Moccamaster Thermoserve

$1,149.90 AUD

A titan of a coffee brewer, the Moccamaster Thermoserve is built to withstand the chaos of a bustling cafe without compromising on rock-solid quality. It has the ability to brew…

Same shipping rate, even for large items

Standard delivery $4.95Express delivery $8.95

Free standard delivery on orders $150.00+ after discounts. Delivery details
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SKU: AB-6585739116743 Categories: , Brand:

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A closer look.

A titan of a coffee brewer, the Moccamaster Thermoserve is built to withstand the chaos of a bustling cafe without compromising on rock-solid quality. It has the ability to brew 1.8L at a time and has a capacity of 144 cups per hour.

The Thermoserve’s 9 hole spray head evenly saturates all the coffee grounds during brewing, encouraging balanced and rich flavours. The copper heating element easily maintains a steady water temperature of  92 º - 96 º C throughout the 5-6 minute brew time. With reliable water temperature and pouring, brewing excellent coffee is a breeze.

Basic Brewing Instructions:

  • Grind coffee at a medium setting and pour into the paper filter.
  • Fill the resevoir with water and flip the ON switch.
  • After 5-6 minutes, enjoy!

The coffee brews straight into the 1.8L airpot. Built with stainless steel and insulated, it’ll keep your coffee hot for hours. If you remove the airpot mid-brew or the water reservoir is empty, an auto-off function will activate, saving you from a mess or machine damage.

The Moccamaster Thermoserve is so well respected for its quality and design that it is the official brewer of the SCAE competitions and the World Tasters Championship.

Moccamaster Thermoserve Features

Official Competition Brewer - The official SCAE competition and World Tasters Championships brewer.

Uncompromising Simplicity - Programmed to brew coffee under ideal circumstances for 5-6 minutes, taking the effort out of delicious coffee.

9 Hole Spray Head - Saturates grounds evenly to produce a rich and balanced flavor profile.

Steady Brewing Temperature - Copper heating element ensures that the coffee is brewed with water that is a steady 92 º - 96 º C.

1.8L Airpot - Insulated steel airpot keeps large batches of coffee hot for hours.

Auto-Off Function - Safely shuts off automatically when the water reservoir is empty or the airpot is removed.

144 Cups Per Hour - Designed to thrive in a bustling cafe environment.

Materials
Premium Aluminum, BPA-Free Plastic, Copper, Glass, Steel
Dimensions
W20 x D42 x H55 cm
Power
10A
Carafe Capacity
1.8L
Output Capacity
144 cups per hour
Brand
Moccamaster
  • 1 x Moccamaster Thermoserve
  • 1 x Moccamaster Airpot
  • 1 x 100 pc Thermoserve Filters

HectorFamily offers delivery within Australia. All delivery prices below are in Australian dollars and apply per order with the same rate for large items, including coffee machines, grinders and accessories.

Delivery options

Service Price per order
Standard delivery A$4.95
Express delivery A$8.95
Free standard delivery A$0 on product totals of A$150 or more after discounts, excluding delivery

Select your preferred available service at checkout. Delivery charges are shown before you place your order. These are store delivery charges, not a live quote from a named carrier.

Coverage

Delivery is available to Australian addresses. International delivery and local collection are not offered at checkout. Use a street address for coffee machines and bulky equipment. Contact us before ordering to a PO box, parcel locker or an address with access restrictions so suitability can be checked.

Dispatch and delivery estimates

Allow 1–3 business days for order processing. After dispatch, allow approximately 3–10 business days for standard delivery or 1–5 business days for express delivery. Express delivery does not reduce processing time. Regional and remote locations may take longer. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.

If an order cannot be supplied or delivered as described, we will contact you to agree an alternative or cancellation and refund. We will not impose an additional delivery charge without your agreement.

Delivery enquiries

For address corrections, delays, damage or missing deliveries, call +61 480 811 861 and quote your order reference. Contact us promptly if the parcel appears damaged and keep the packaging where practical. Any request for photographs or packaging does not limit your consumer rights.

Returns

Outbound delivery options are separate from returns. Please read Returns & refunds and contact us before sending goods to the store address.

Store details

Store name
HectorFamily
Legal entity
TO BE CONFIRMED
ABN
19 260 124 752
Support hours
TO BE CONFIRMED
Address
4-12 Zal Street
Melton, VIC 3337
Australia

View Delivery Information

A clear route for a change of plan or a product problem.

Change-of-mind returns

You may request a change-of-mind return within 30 calendar days of delivery. Contact us before sending anything back. The item must be unused, complete and in its original packaging, with accessories and instructions. You pay the return postage for a change-of-mind return. The original delivery charge is not refunded in this case. We do not charge a separate restocking fee.

Used equipment and opened consumables are not eligible for a change-of-mind return. This restriction does not apply to a claim about faulty, incorrect or misdescribed goods.

Faulty or incorrect goods

Contact us with the order reference and a description of the issue. Consumer guarantees apply independently of our 30-day change-of-mind policy or a manufacturer’s warranty. The appropriate remedy depends on the problem and your rights under Australian Consumer Law.

How to arrange a return

  1. Call +61 480 811 861 and explain whether the request is a change of mind or a product problem.
  2. We will provide the return instructions and confirm the receiving address. Do not send goods to the contact address without arranging the return.
  3. Pack the item securely. Keep your postage receipt and tracking reference.
  4. After receipt, we assess the item and explain the outcome. If more information is needed, we will contact you.

Return delivery costs

For a confirmed fault, we cover reasonable return costs. For large or difficult-to-return goods, contact us so collection or another suitable arrangement can be discussed. Keep reasonable postage receipts. You do not have to pay a restocking fee for a valid consumer-guarantee remedy.

Refund timing

Once a refund is agreed, we aim to issue it within 7 business days to the original payment method. Bank processing may take additional time. We will not require you to accept store credit instead of a refund where you are entitled to a refund.

Cancellations and delivery issues

Contact us promptly if you need to change or cancel an order. See Order help for the process and Shipping & delivery for delays or damage in transit.

The confirmed return destination will be supplied when a return is arranged. This page does not establish the contact address as a staffed returns depot.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Returns & Refunds

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Current payment availability

Online payments are not currently available.

No payment method is enabled. Please contact us for information; do not treat an item in your bag as a completed purchase.

Currency and order totals

All store prices are in AUD. Your bag shows the product total. At checkout, select your delivery option and review any discount and the complete order total before submitting an order.

Delivery charges

Standard delivery is A$4.95. Express delivery is A$8.95. Standard delivery is free for product totals of A$150 or more after discounts, excluding delivery. See Shipping & delivery.

Payment safety

Do not provide card numbers, security codes or passwords by phone or in order notes. Use only payment options presented by this website’s checkout. Payment logos identify payment services; they do not confirm availability. Only methods shown at checkout can be used for an order.

Unclear or unsuccessful payments

If a payment attempt appears unsuccessful, check whether you received an order reference before trying again. Contact us if the result is unclear. An item in your bag does not by itself mean an order has been accepted.

Refunds

Refunds follow the returns policy. Any active payment provider’s processing time may be additional to the time needed to approve and issue a refund.

A question we have not answered?

Call +61 480 811 861 or visit Contact HectorFamily. For an existing order, have your reference ready.

View Payment Options

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