Achieve smoother extraction prep with the Normcore Needle Distributor Tool V3, engineered to break up clumps and evenly disperse coffee grounds before tamping. With ultra-fine needles and a precision-crafted handle, this tool helps you create fluffier, more receptive espresso pucks suited for balanced extraction.
Choose between two thoughtful motion styles: the Planetary Version, equipped with 15 needles arranged across 5 independently rotating groups, sweeps out multi-axis coverage for deep, multidirectional distribution or the Concentric Version, featuring 16 equally spaced needles on a fixed circular disc, designed for gentle, uniform stirring in a smooth radial motion.
Built to be user-friendly, the V3 features a CNC-machined body, stepless depth control and handy replaceable needles. It seamlessly fits into both home and cafe workflows, offering a smarter way to set up your puck before each espresso shot.
Normcore Needle Distributor Tool V3 Features
Motion Options – Choose planetary for multi-axis, group rotation, or concentric for radial, circular motion.
Precision Needle Layout – Prevents channelling and promotes even density with expertly spaced needles.
Stepless Depth Adjustment – Dial the tool to your basket depth for consistent puck engagement.
Ultra-Fine Needles – Stainless steel needles break up clumps for a fluffy, even puck.
Refined Workflow – Delivers effective puck preparation while minimising mess.
This Product Includes
Planetary
- 1 x Normcore Needle Distributor Tool V3
- 30 x spare needles 0.25mm
- 30 x spare needles 0.3mm
- 1 x Needle Installation Tool
Concentric
- 1 x Normcore Needle Distributor Tool V3
- 36 x spare needles 0.25mm
- 1 x Needle Installation Tool
HectorFamily offers delivery within Australia. All delivery prices below are in Australian dollars and apply per order with the same rate for large items, including coffee machines, grinders and accessories.
Delivery options
| Service |
Price per order |
| Standard delivery |
A$4.95 |
| Express delivery |
A$8.95 |
| Free standard delivery |
A$0 on product totals of A$150 or more after discounts, excluding delivery |
Select your preferred available service at checkout. Delivery charges are shown before you place your order. These are store delivery charges, not a live quote from a named carrier.
Coverage
Delivery is available to Australian addresses. International delivery and local collection are not offered at checkout. Use a street address for coffee machines and bulky equipment. Contact us before ordering to a PO box, parcel locker or an address with access restrictions so suitability can be checked.
Dispatch and delivery estimates
Allow 1–3 business days for order processing. After dispatch, allow approximately 3–10 business days for standard delivery or 1–5 business days for express delivery. Express delivery does not reduce processing time. Regional and remote locations may take longer. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.
If an order cannot be supplied or delivered as described, we will contact you to agree an alternative or cancellation and refund. We will not impose an additional delivery charge without your agreement.
Delivery enquiries
For address corrections, delays, damage or missing deliveries, call +61 480 811 861 and quote your order reference. Contact us promptly if the parcel appears damaged and keep the packaging where practical. Any request for photographs or packaging does not limit your consumer rights.
Returns
Outbound delivery options are separate from returns. Please read Returns & refunds and contact us before sending goods to the store address.
Store details
- Store name
- HectorFamily
- Legal entity
- TO BE CONFIRMED
- ABN
- 19 260 124 752
- Support hours
- TO BE CONFIRMED
- Address
- 4-12 Zal Street
Melton, VIC 3337
Australia
View Delivery Information
A clear route for a change of plan or a product problem.
Change-of-mind returns
You may request a change-of-mind return within 30 calendar days of delivery. Contact us before sending anything back. The item must be unused, complete and in its original packaging, with accessories and instructions. You pay the return postage for a change-of-mind return. The original delivery charge is not refunded in this case. We do not charge a separate restocking fee.
Used equipment and opened consumables are not eligible for a change-of-mind return. This restriction does not apply to a claim about faulty, incorrect or misdescribed goods.
Faulty or incorrect goods
Contact us with the order reference and a description of the issue. Consumer guarantees apply independently of our 30-day change-of-mind policy or a manufacturer’s warranty. The appropriate remedy depends on the problem and your rights under Australian Consumer Law.
How to arrange a return
- Call +61 480 811 861 and explain whether the request is a change of mind or a product problem.
- We will provide the return instructions and confirm the receiving address. Do not send goods to the contact address without arranging the return.
- Pack the item securely. Keep your postage receipt and tracking reference.
- After receipt, we assess the item and explain the outcome. If more information is needed, we will contact you.
Return delivery costs
For a confirmed fault, we cover reasonable return costs. For large or difficult-to-return goods, contact us so collection or another suitable arrangement can be discussed. Keep reasonable postage receipts. You do not have to pay a restocking fee for a valid consumer-guarantee remedy.
Refund timing
Once a refund is agreed, we aim to issue it within 7 business days to the original payment method. Bank processing may take additional time. We will not require you to accept store credit instead of a refund where you are entitled to a refund.
Cancellations and delivery issues
Contact us promptly if you need to change or cancel an order. See Order help for the process and Shipping & delivery for delays or damage in transit.
The confirmed return destination will be supplied when a return is arranged. This page does not establish the contact address as a staffed returns depot.
View Returns & Refunds
A machine to make your own.
Freshly ground. Every morning.
Small tools. Better mornings.
